Covid Regulations

All domestic carriers are taking stringent precautions to ensure a safe flight for you. You are requested to cooperate with the authorities to enhance safety for yourself as well as your fellow-travelers.

Sanitized Environment:-

• Sanitization of all aircrafts after every flight and at the end of the day, as per the Directorate General of Civil Aviation (DGCA) protocol.
• Use of HEPA filters to filter out particles and airborne contaminants such as viruses and bacteria.
• Adequate counters to facilitate easy baggage drop by the passengers.
• No printed receipts at baggage drop counters. Passengers to receive electronic receipts via SMS.
• Only digital payment accepted at ticketing and baggage counters.
• Passengers provided with protection kits (3-layered surgical masks, face shield and sanitizer) near the boarding gates, for use throughout the journey.
• Temperature screening of passengers at boarding. Symptomatic passengers are not permitted to board the aircraft.
• Airplane lavatories cleaned/sanitized after every hour during the flight.
• The buses used for boarding sanitized continuously.

Trained Staff:-

• All staff to follow proper hygiene standards, and wear protective gear (masks and gloves) at all times.
• All staff including the ground staff and crew to undergo regular health checks, and training on various protective/preventive measures.
• ln case of COVID-19 related medical emergency on board, aircraft disinfection to be carried with special attention to the affected seats.

Safe Practices:-

• Boarding commences 60 minutes before departure to allow time for safety processes.
• Staggered sequential boarding in batches of 10 done to the extent possible.
• Use of lavatory and non-essential movement in the aisle to be minimized.
• No queuing allowed at the lavatory. Only one companion allowed for children and the elderly.
• No meal services or on-board sale of food items to minimize physical contact. Water bottle made available in the galley area or on the seats.
• Passengers not permitted to consume any eatables inside the aircraft during the flight (except on health grounds).
• No newspapers/magazines made available in the aircraft.
• Passengers required to complete web check-in prior to arriving at the airport. Airlines to provide passengers with a facility to tele check-in.
• Self-declaration by passengers during web/ tele check-in required for issuance of boarding pass.